Mayfair Rourkela ★★★★

Surrounding and peace.

Room was quite small.

The room was very comfortable and the facilities provided in the room along with WiFi connectivity.

Variety in the menu for in-room dining. Breakfast was not included in my stay hence will not be able to comment on that.

hotel in nice but stop not good

Friendly staff, nice room, fantastic food in the restaurant.

Slow process to check out

the pool was great and bed was very comfortable

the spraying of pesticides, when people are about, could be done overnight

good aura

food was problem specially dinner Housekeeping services were not up to the mark

food

Swimming pool

The chef took personal interest in preparing dosa or egg as per the choice of the guest. Poori, Paratha upma were served hot.

Staff did not bother to introduce us to swimming pool or billiards. They asked us to leave within 20hrs, even though the check out timing was 24hrs

very service oriented hotel with fantastic restaurants and amenities staff are very helpful and knowledgeable about local attractions

We stayed for two night in rooms (104&105). Enjoyed overall stay with the refreshing landscape, well maintained flora and the overall ambience.

However, would like to give feedback for improvements: The decor of room : below expected standards - there are several rust areas on the mirror at several places ( room no 104). Restroom: water from bath room shower spills over to the entire bath room floor. Separation should have dam built up (room nos. 104 & 105). Food & breverages : very good Service : very good ( very polite & well intentioned staff ) but in my view, still below an exceptional level of service for a 5 star hotel due to following reasons: 1. Fine dining training issue: experienced during dinner ( 2 nights ) , the waiter does not find an extra chair for the table meant to be for 4. We have to find the adjacent char and align it to suit our purpose. 2 Fine dining training issue: Plates are not served at exactly the correct positions. In addition, the soiled plates at the extreme ends are not pick up, rather asked to be passed on to them. 3.Fine dining training issue: The drinking glasses are not regularly topped up with water. 4. The dining tables are are placed too close to each other. The tables should be spaced apart for privacy and comfort. On Saturday night dinner, it felt like a fish market. In my view, the intention should not be to accommodate as many guests as possible, but to create a world class dining experience.

nice rooms

bathroom a little bit outdated but good

Clean big rooms.

Parking area is shabby. No elevators.

Very bad service

Room service

It was clean. Staff is courteous, but service is slow. Food is good.

The bathrooms need an upgrade for sure. And it is very close to the railway line… so you can hear the trains all night long. Also, inspite of booking a Taxi on Arrival on email, they failed to send one. That was truly disappointing especially after a long day of travel.

Clean rooms with good quality beds and linen. Everything is available easily around the hotel.

No elevator.

Location. Breakfast spread. Staff behavior once we started complaining.

Not satisfactory accommodation for driver. Initial behavior of gate guards. Hot water not hot enough for night shower.

Train line going behind the hotel makes lot of noise disturbing the serene atmosphere of the hotel.

Ambience

Location

Service

Mostly stafff behavior is great they always ready to help you whatever you need...

Decorations